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Reverse logistics is a hot issue; it has to do with customer service issues this very important for your companies’ reputation in the market.
Companies want to maximize their product expertise and equipment usage, while minimizing inventories and freight costs. We offer reverse logistics services that allow OEMs to increase customer satisfaction by providing a complete view of their supply chains, including goods in the return loop.
Repair & service is essential in a company’s supply chain. Our one stop shopping concept provides optimized and smooth solutions for service & repair of various IT related products:
Product groups supported by repair service:
- Monitors
- LCD/Flatpanels
- Notebooks
- Storage products
- Printers
- Motherboards
European laws are forcing manufacturers to make sure that products that have reached “end of life” are disposed properly. Take-back laws are developing throughout the EU for e.g.: computers, audio equipment, CRT’s, copiers, faxes, batteries, automobiles, freezers, refrigerators and washing machines.
Benefits of our reverse logistics service for our customers:
- Improved customer service levels (RMA shipments)
- Local (European ) command & control
- Local (European ) repair & service solution
- Compliance with EU laws
- Creating ‘floating’ inventories
For more information, inquiries and/or rate requests contact us: reverselogistics@ijsglobal.com |
